Shipping Policy​
All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!
Due to the impact of COVID-19, the production and delivery times have been delayed by up to 10 business days than the time frame below. We truly apologize for this inconvenience and Thank you for your understanding and sympathy with us in this situation.
Wish you and your family all the best
To estimate when you can expect your order, please refer to the time frame below:​
Shipping time varies by location. These are our estimates:
| LOCATION | *ESTIMATED SHIPPING TIME |
|---|---|
| United States | 2-4 Weeks |
| Canada, Europe | 2-5 Weeks |
| Mexico, Brazil, Africa | 3-5 months |
| Australia, New Zealand, Chile, and others | 3-8 Weeks |
*This doesn’t include our 5-7 days processing time.
*All PayPal pending need 10 days for verify and process.
*When it’s the high peak of demand for logistics, it will be slower which we can not control.
INCORRECT ADDRESS​
Make sure you provide the correct address at checkout because:
- If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order.Â
- We are not responsible if your order gets delivered to the wrong address or returned to sender (as all of the items would be donated right after they come back to our warehouse)
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering and if you have any questions, please don’t hesitate to contact us via Contact Us page.